In performing our work, including contents planning and creation, developing computer systems, sales and related consultations, the Company from time to time may collect and use personal information. With growing social needs for protecting personal information, as well as protecting privacy rights, we attach utmost importance to the safety of customers’ personal information, and we provide strict guidelines for all staff and anyone else taking part in our projects. Also, the Company promises to properly deal with personal information of all our customers and our staff (including applicants and retirees).
The Company collects personal information to the extent necessary for performing its work with regards to the contents of the business and its scale. Upon collecting personal information, we inform the person of specific purpose of its utilization and obtain his/her agreement. We use obtained personal information only in the scope of our specific business purpose, and before making any changes to this purpose we inform the affected persons and obtain the necessary additional agreements. Except in cases when we are required to provide collected personal information based on Laws or in outsourcing operations, we will not provide any collected personal information to third parties without the affected person’s authorization. In order to prevent the abuse of collected personal information, we make sure that our internal supervisory manager (supervisor for protecting personal information) confirms the appropriateness of the utilization and provision of collected personal information.
The Company will comply with Laws, related regulations, guidelines by the relevant government agencies and rules of professional institutions in which the Company belongs to.
The Company keeps directors and staff informed about the management systems for protecting personal information. Along with the implementation and maintenance of those systems, it also regularly reviews the contents and continuously reforms possible inadequacies.
In case of filing complaints to the Company regarding the handling of personal information or if you would like to send inquiries on the matter, please contact the Company at the following information.
|To||3F Nihombashi TEC Bldg, Ningyo-cho Nihonbashi Chuo ward, Tokyo, JAPAN 101-0013 To: Global-One. Inc|
|Tel||+81-(0)3-5614-7370 (Monday to Friday 9:00-18:00)|
|Office Hours||9:00-18:00 (excluding weekends and public holidays)|
President: Tsuyoshi Yamamoto
Date of enactment: 25th August, 2017
|Type of Personal Information||Purpose of Use|
|From Applicants※||Assessment of personal resources required by the Company|
|From Employees※||Staff administration and business communication|
|From Retired employees※||Statutory administration for staff and communication in case of organizing convivial events, etc. as necessary|
|Personal information acquired upon developing commissioned projects||Actual data import into developing systems|
|Personal information which is available for inspection upon maintaining systems||Implement of system maintenance based on requests from customers|
|From Clients and other business partners||Business communication with client companies and other associated companies|
|From Customers who applied for campaigns/prizes presented by the Company※||Select winners (including the inspection for duplicated win) and send presents to the selected Customers may receive information about the Company and the prizes via mail magazines or direct mails only after the Company receives agreement from customers individually.|
|From Customers who applied for mail magazine subscription and customers who agreed on receiving mail magazines※||Offer information about new products, campaigns, etc. and deliver mail magazines|
|From Customers who took part in certain questionnaires and other surveys※||Development of new products, quality improvement for existing products and services, other marketing operations, utilize statistical information without disclosing each respondent’s personal identity|
|From Individuals who sent inquiry to Customer support service※||*Answer to the inquiries *The content of conversation with the customer may be recorded to ensure correct response * Archival purpose of the inquiries sent to the Company(based on a company’s responsibility to file and store documents in order to comply with Product liability regulations)|
|From Customers who agreed on ※||*Offer information about the Company’s|
|receiving replies to inquiries and direct mails※||products, campaigns, etc. *Send reply to inquiries *Send direct mails|
|From Customers who registered on the Company’s web-site※||*Delivery of the Services *Customize information on the Company’s web-site according to the needs of customers, customize the Services and advertisement delivery *Improve the quality of contents for the Services *Carry out questionnaires on customers’ needs, likes and tastes *Create statistics database on the Services *Send mail magazines and direct mails to customers with their agreement *Send products and presents to customers *Administrative operation for customers *Convey operations of the Services which are delegated by the Company|
The Company hereby announces the following regarding handling of personal information.
|Address||3F Nihombashi TEC Bldg, Ningyo-cho Nihonbashi Chuo ward, Tokyo, JAPAN 101-0013|
You can address the following requests to the Company’s Department of Online operations: informing and disclosing the purpose of use, correction, addition or elimination of its contents, discontinuation of use of personal information, deletion, and halting the provision of personal information to third parties
(Tel: +81-(0)3-5614-7370 Office Hours: Monday-Friday 9:00~18:00)
However, we may not be able to correspond to above mentioned requests in cases when legal restrictions apply, or when our information storage period has expired.